Skip to main content

What information does the AI assistant collect?

An overview of the information we collect, why we collect it, and what we never collect.

Tradeforge avatar
Written by Tradeforge
Updated yesterday

Short Answer

We collect only the information necessary to provide and improve the AI assistant.
We do not sell your data, and we do not access your brokerage funds.


1. Account Information

When you create an account, we collect:

  • Name (if provided)

  • Email address

  • Login credentials (securely stored or handled by an authentication provider)

  • Subscription and billing status

This information allows us to create and manage your account.


2. Conversation Data

We store your conversations with the AI assistant to:

  • Provide contextual responses

  • Allow you to view your chat history

  • Improve performance and reliability

  • Investigate bugs or reported issues

We do not make your conversations public, and other users cannot see them.


3. Financial & Portfolio Data

Depending on how you use the assistant, we may collect:

  • Portfolio holdings you manually enter

  • Watchlists

  • Investment preferences

  • Connected brokerage data (if you choose to integrate)

We only access financial data that you explicitly provide or authorize.

We do not have the ability to move funds or execute trades unless explicitly stated in the product functionality.


4. Usage & Technical Data

We automatically collect limited technical data such as:

  • Device type

  • Browser type

  • IP address (for security and fraud prevention)

  • App usage events

  • Error logs

This helps us maintain security, prevent abuse, and improve performance.


5. Payment Information

If you subscribe to a paid plan:

  • Payment details are processed securely by our payment provider (powered by Stripe).

  • We do not store full credit card numbers on our servers.


6. What We Do Not Collect

We do not:

  • Sell your personal or financial data

  • Access your bank account without your authorization

  • Share your portfolio with other users without your consent

  • Collect unnecessary personal information


Why We Collect Data

We collect data only to:

  • Provide AI-powered financial analysis

  • Personalize your experience

  • Maintain platform security

  • Comply with legal and regulatory requirements

  • Improve product performance


If you have questions about your specific data or would like to request deletion, please see “How do I delete my data?” or contact our support team.


If you'd like, I can now draft:

  • “Do you store my conversations?”

  • “Is my data used to train the AI?”

  • “How is my financial data secured?”

Those three together form the core trust layer.

Did this answer your question?